Service  >Lost and Found
  

BLT Lost and Found

Lost a pair of gloves? Have you left something on the tram or bus and want to know if it’s been handed in?

  
  
  

Lost and Found – in cooperation with SBB

BLT operates a joint Lost and Found service with Swiss Federal Railways. Simply let us know what you think is missing. Every day we cross-check what has been handed in with reports from our passengers of what they have lost. If you report a lost item, after four and ten days we will send you a text, email or letter to let you know if we’ve found it.

  

Let us know

You can report something lost in one of two ways:

  • Online, or
  • personally at the BLT shop in the Heuwaage, for which there is a charge of CHF 5.00
  

Getting your stuff safely back again

If your lost item has been found, we will alert you via sms, email or letter exactly how and when you can pick it up. For at least seven days, BLT keeps found items at the BLT office in Heuwaage, Basel. After this period, found items are handed over to the SBB. This means that even if a passenger has chosen a lost item to be held at the BLT shop in the Heuwaage, but is unable to pick it up within seven days, the item will be safely stored at the SBB main station in Basel.

  

Fees for returned goods

Income generated from fees charged to re-unite lost items with their owners are used to defray systems and logistics costs.

  
  
  

Reclaim offices

Below you will find a list of our Lost and Found offices. Before getting in touch, please check which one is responsible for your area.

  

  
  

Lost and Found covering the following routes: 10, 11, 17, 37, 47, 58, 59, 60, 61, 62, 63, 64, 65, 66

The BLT office in Heuwaage (for the first seven days).
Charge: CHF 5.00
fundbuero@blt.ch

  

  
  

Lost and Found covering the following routes: 91, 92, 93, 105, 107, 108, 109

BLT Depot Eptingen
free of charge
fundbuero@blt.ch

Contact via BLT Shop Basel Heuwaage

  

  
  

Lost and Found covering route 19

BLT Depot Waldenburg
free of charge
fundbuero@blt.ch

Contact via BLT Shop Basel Heuwaage 

  

  
  

Lost and Found covering route 106

Sägesser Wintersingen
free of charge

Sägesser Reisen AG
Blumattstrasse 9
4451 Wintersingen
info@saegesser-reisen.ch

Mo–Fr 08.00–12.00 and
Mo–Fr 13.30 Uhr–17.30

      

      
      

    Lost and Found at SBB Rail Stations

    Holders of General-Abo (GA) season tickets: CHF 5.00
    Holders of U-Abo/Half-Fare subscriptions: CHF 10.00
    All other ticketholders: CHF 20.00
    For items needing to be shipped overseas: CHF 50.00
    plus shipping charges

     

    Furhter information can be found here.

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